📹 Tier One Technologies – Security Camera Support Plans
Keep your surveillance system online, up to date, and protected — with expert local support.
✅ Basic Plan – Starting at $39/month
Essential protection for basic surveillance setups.
Quarterly remote system check
Camera uptime and recording health alerts
Email support during business hours
Annual system health report
On-site support available as needed (billed per visit)
⚙️ Standard Plan – Starting at $89/month
Great for larger systems that need more oversight.
Includes everything in Basic, plus:
Monthly remote system check
Firmware updates for NVRs and supported IP cameras
Priority response time
Remote footage export assistance (on request)
Up to 1 on-site support visit per year (as needed)
🔒 Premium Plan – Starting at $149/month
For critical systems where uptime and footage access are non-negotiable.
Includes everything in Standard, plus:
Real-time monitoring for camera/NVR offline events
Remote troubleshooting & configuration changes
Annual camera cleaning and lens inspection
Unlimited remote support
Phone support during business hours
Quarterly system health report
Up to 2 on-site support visits per year (as needed)
🛠️ All Plans Include:
Local support based in Ann Arbor
Compatible with most major IP camera systems (NVR or cloud-based)
Designed for commercial buildings, retail locations, and multi-unit properties
Flexible monthly or annual billing options